How to make a claim

Want create site? Find Free WordPress Themes and plugins.

How to make a claim

Report a claim now – however is easiest for you

We invite you to submit a claim or potential claim to us by:

Goldstar Insurance Company,

6 Floor Crane Chambers,

Plot No 38 Kampala Road,

PO Box 7781,

Kampala, Uganda.

Dedicated Claims Team

We are here for you so if you’d like our advice on an incident/claim matter please contact one of our team.

Claims Manager: Enock Mudadi
0752711964
emudadi@goldstarinsurance.com
Motor Claims: Quraish Muhanguzi
0752711958
motorclaims@goldstarinsurance.com
General Claims: Harmon Opiyo
0752711877
claimsinfo@goldstarinsurance.com

General Claims Information:

Any occurrence which may give rise to any insurance claim must be reported to us immediately (no later than 7 days after the event) you become aware of such occurrence, failing which your claim may be prejudiced on the grounds of late notification.

  • Claim forms must be fully completed and submitted with the necessary documents in support of your claim.
  • Thefts and motor accidents must be reported to the police immediately.
  • Take action to prevent any further loss or damage.

Please remember:

  • Your Insurers have the option to repair, replace, reinstate or pay cash and have the right to assess the loss.
  • Do not repair or replace lost or damaged property without obtaining authority from your Insurers.
  • Never admit liability of any accident.
  • Any right of recourse which may exist is subrogated to Insurers once we admit liability for the loss, and it is important that personal particulars.
  • Do not dispose of damaged property and/or salvage.
  • Particulars of the 3rd party and any witness to be obtained.
  • Non-pursuance of recoveries is to the detriment of your overall claims experience.
  • Act at all times as if you were uninsured.

Domestic Package Claims Information:

  • Inform the Police and make an official Report to them where applicable
  • Notify us immediately
  • Complete claim form and submit it to us
  • Claim formulation
  • Send any other information or details supporting the claim

Take all reasonable steps to mitigate any current further loss and all future loses.

How to make a claim

We have a number of options to help you make a 
claim quickly and effectively. Contact our dedicated claims team for advice on
an incident/claim.
Read more

Why choose us ?

Goldstar Insurance was IFM’s Best Insurance
Company in Uganda (2015) and has over
 the years consistently maintained a Global A+ Credit Rating
Read more

Some advice and tips for you

FAQ's
  • Cover includes comprehensive car insurance (if your car is stolen, damaged by fire or during an accident)
  • Third Party Liability (if other people claim against you for injury or damage to their car or property)
  • Personal Accident cover for the driver offering a compensation of Amount in the event of death/permanent total disablement arising from accident
Roadside Assistance
  • On road repair for minor breakdowns and Lock out or lost key assistance
  • Towing your car to the nearest garage and Emergency fuel assistance
  • Facilitating in change of flat tyre
FAQ's
  • Cover includes comprehensive car insurance (if your car is stolen, damaged by fire or during an accident)
  • Third Party Liability (if other people claim against you for injury or damage to their car or property)
  • Personal Accident cover for the driver offering a compensation of Amount in the event of death/permanent total disablement arising from accident
Roadside Assistance
  • On road repair for minor breakdowns and Lock out or lost key assistance
  • Towing your car to the nearest garage and Emergency fuel assistance
  • Facilitating in change of flat tyre
Did you find apk for android? You can find new Free Android Games and apps.
0
Connecting
Please wait...
Send a message

Sorry, we aren't online at the moment. Leave a message.

* Your name
* Email
* Describe your issue
Login now

Need more help? Save time by starting your support request online.

Your name
* Email
* Describe your issue
We're online!
Feedback

Help us help you better! Feel free to leave us any additional feedback.

How do you rate our support?
WordPress Themes